An end-to-end mobile app for donating items

Carry App

Project Scope:

A solo end-to-end app project

My role:

Lead UX/UI Designer

Duration:

3 weeks, 80+ hours

Tools:

Figma, Whimsical, Vimeo, Zoom

Intro

Carry is an app that helps match unnecessary items to those who specifically need them. The app is a social platform where charities and donors could directly connect.

Problem

Although many of our items can be given away and put into good use, finding out how and where to give each item sounds tedious and unclear.

From charities’ perspective, a vast challenge is trying to get rid of items they receive but aren’t very helpful for them to use. Sometimes, charities even have to pay money to get rid of things they never asked for. However, when donors understand what and how to give their items, they will maximize the impact of sharing.

The service needs to meet the needs of both donors and charities.

Solution

Through a mobile application for exchange between charities and donation givers, people can effectively give away unneeded items to local charities, and charities can benefit from receiving matched items for their needs. The app accomplishes the larger goal of supporting a sustainable community and reducing waste.

Onboarding Flow

Onboarding

Searching Charity Events

Listing Items to Donate

Scheduling Item Delivery

Design Thinking Process

Research — Problem Discovery, Competitive Analysis, User Interview

Define — Quotes & Insights, How-Might-We, Empathy Mapping, Affinity Map, User Persona, Storyboarding, Sitemap

Ideate — User Task Flow, Low-Fidelity Screen Sketching, Branding, UI Design Guide, High-fidelity Wireframing

Assess & Integrate — Prototyping, Usability Testing, Usability Affinity Mapping, Priority Revision

Takeaways — Measuring Success, Future Log